http://cpc.catsone.com/careers catsone.com - free posting of jobs to hundreds of search engines, job boards and the web Thu, 17 May 2012 01:54:32 GMT en Copyright &copy; 2012 CATS Software, Inc. http://www.catsone.com/wp-content/themes/cats/images/logo.png http://cpc.catsone.com/careers http://cpc.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=974610 Custom Products catsone-com-974610 Wed, 18 Apr 2012 10:43:29 GMT <p><strong>POSITION SUMMARY:</strong> The Customer Service department supports sales by building relationships through coordination of orders, order processing and regular client contact. This is NOT a call center position. You must have experience in a manufacturing/distribution environment to be considered. Experience in purchasing highly desirable. <strong>RESPONSIBILITIES/DUTIES:</strong> · Maintains regular contact with clients to build relationships and anticipate needs. · Receives incoming orders from clients. · Writes job specifications based on client requirements. · Performs costing and quotes of new item orders. · Plans and coordinates production schedules to ensure on-time delivery of client orders. · Resolves customer inquiries and complaints. · Verifies receipt of orders placed. · Analyzes sales orders and inventory levels to determine when orders need to be placed. · Schedules and coordinates outbound shipments, as required. ...</p>